Company Policies
Paradise Bouncers reserves the right to refuse to complete any event
that has the potential to cause damage to its equipment or, in its opinion,
may pose undue risk to riders or others in the immediate area.
Cancellations
Deposit refunds will be given only if cancellation is received 10 calendar days prior to the event or weather conditions (see below) are unacceptable. If full event fee amount has been paid in advance, all funds received in excess of the deposit will be fully refundable up to the day of the event, however once the unit or units is\are setup, the full amount of the event fee is non-refundable. Any and all refunds are credited to card on file.
Bad Weather
Paradise Bouncers will not setup equipment in rain, snow, high wind (in
excess of 25 mph), or muddy conditions. It is strongly recommended that
you reserve an alternate indoor location for your event (such as a church
or school gym). In the event of the possibility of bad weather, you will
be given the option to cancel 2 hours prior to the event and receive a
refund of your deposit. If you choose to have us come out and we are unable
to set up due to weather conditions (wind, rain, snow, mud) you will forfeit
your deposit. Once setup, the full amount of the event fee is non-refundable,
even if the event is cut short due to bad weather.
Cold Weather
At temperatures below 45 degrees, the inflatable units can not be set
up. If you book an event when there is the possibility of cold weather
and you do not have an indoor location, be aware that upon arrival we
may not be able to set up the equipment if the air temperature is below
45 degrees. You will
be given the option to cancel 2 hours prior to the event and receive a
refund of your deposit, however your
deposit is not refundable once the units leave our warehouse.
Returned Checks
For the convenience of our customers
Paradise Bouncers accepts Company checks from select agencies for payment of its
services. Any checks returned and deemed unpayable by the financial institution
upon which they were drawn, for any reason, will cause and additional
$25.00 Returned Check Fee to be added to the balance due from said customer.
Upon notification, all amounts due including additional fees, will need
to be forwarded to Paradise Bouncers, LLC in certified funds within 14
days of notification. If all funds due are not received within 14 days
of notification, at its discretion, Paradise Bouncers, LLC will turn the
account over for collection procedures.